Adapted from the novel "Tenshi no Mimi" (天使の耳) by Higashino Keigo (東野圭吾).
The story follows Aya from the time she moves to Tokyo at age 23 up until she turns 40. Aya has to adjust to the different values and perceptions of the big city as she struggles with challenging situations. We get to follow Aya’s move from one neighborhood to another as she maneuvers her career and love life.
One summer day, Tokiko, whose life in Tokyo is going nowhere fast, gets on an overnight bus to the countryside. When she arrives, she meets Yohei, a high school student struggling to deal with the sudden death of a young man who was like a big brother to him.
Hikari Takabayashi is a hardworking call center agent for a home appliance company who apologizes continuously to customers, even to rude callers who call just to verbally insult her. She does, however, hide a secret. A love affair with her married boss. One day she was asked by one of her junior colleagues Mika, to take a call from a middle-aged woman named Kazuyo Miyawaki who calls frequently. Upon returning home exhausted after dealing with the caller, she noticed the nameplate on her neighbor's door, "Kazuyo Miyawaki"...
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